4 questions regarding Conversational User Interfaces

Conversational User Interfaces (CUI) are the talk of the town right now – from small Facebook bots that order flowers, to Siri, Alexa or Google Home. For me as a UX designer focusing on strategy and storytelling, the creation of a CUI is perfectly situated on the junction of user needs, business goals and yes, the exciting story developing on the way to both.

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Going live with the 4+12 step process

International rollouts involve the implementation of websites and applications across multiple distribution levels and national boundaries – and they are a key business area for NOLTE&LAUTH. That is why we have developed a process that allows us to define, plan and carry out any rollout project. Our project description Around the world in 700 days: the global rollout for smart discusses our method for the successful global rollout of the platform for smart, both on the company’s market and dealer levels: the NOLTE&LAUTH 4+12 step approach.

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